With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life
Job Summary
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.
The IT Incident & Technical Support Engineer is responsible for orchestrating the global incident management lifecycle while delivering advanced technical administration services.
Join our staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories.
Matching Summary
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.
Skills & Requirements
Must-have
ITIL best practices
Windows OS expertise
Microsoft 365 administration
network troubleshooting skills
Nice-to-have
bilingual in English and French
analytical mindset
customer-first orientation
Key Requirements
Bachelor’s or Master’s degree in Computer Science
ITIL Foundation certification
experience in business operations and systems requirements