As an Advanced Inside Sales Representative, you will manage a book of existing business accounts up to $15k and focus on uncovering upsell opportunities through qualifying customer needs and intent
Job Summary
As an Advanced Inside Sales Representative, you will manage a book of existing business accounts up to $15k and focus on uncovering upsell opportunities through qualifying customer needs and intent.
Wolters Kluwer offers hybrid (Berlin) and flexible working hours, 30 days of vacation, company events, a volunteer day off, pension plan, health offers, and e-learning via LinkedIn.
The company values authenticity in its interview process, requiring candidates to participate without AI assistance and may require onsite interviews at a Wolters Kluwer office.
Matching Summary
As an Advanced Inside Sales Representative, you will manage a book of existing business accounts up to $15k and focus on uncovering upsell opportunities through qualifying customer needs and intent.
Skills & Requirements
Must-have
Inside sales management
Customer Relationship Management tools
Value-based consultative selling
German and English communication
Account management and customer service
Sales process execution
Sales data analysis and reporting
Nice-to-have
Problem-solving skills
Strong organizational skills
Basic analytics knowledge
Resourcefulness and minimal supervision
Hybrid and flexible working hours
Volunteer day off
E-learning and development opportunities
Key Requirements
Fluent German and English communication
Experience in customer service and account management
Proficiency with CRM software
Consultative sales strategy experience
Ability to travel 5%-10% in-territory plus optional international trip