Customer Success Account Manager - Signature - Hutchinson, Ks

UPS

Hutchinson, KS, US
Manage high volume of smaller customers
Drive customer satisfaction and retention
Leverage dashboards and reporting
This position will support a territory including Wichita & Hutchinson, KS

Job Summary

  • This position will support a territory including Wichita & Hutchinson, KS.
  • The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position will support a territory including Wichita & Hutchinson, KS.

Skills & Requirements

Must-have

  • Manage high volume of smaller customers
  • Drive customer satisfaction and retention
  • Leverage dashboards and reporting
  • Identify patterns and address challenges

Nice-to-have

  • Cultivate skills and take to the next level
  • Rewarding culture and talented teams

Key Requirements

  • 1-4 years in customer success, support, or related customer-facing roles
  • SMB account management experience
  • Ability to manage multiple customer engagements
  • Data-driven mindset
  • Excellent written communication skills
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Work Rights

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Tailored Resume

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