Global Blue supports retailers in handling over 35 million Tax Free Shopping transactions every year and operates worldwide with a diverse community of over 2,000 employees
Job Summary
Global Blue supports retailers in handling over 35 million Tax Free Shopping transactions every year and operates worldwide with a diverse community of over 2,000 employees.
As a Refunder, you will work in an international and dynamic environment focusing on delivering a professional customer experience while processing VAT refunds and controlling goods export at Arlanda Airport.
Global Blue fosters career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit.
Matching Summary
Global Blue supports retailers in handling over 35 million Tax Free Shopping transactions every year and operates worldwide with a diverse community of over 2,000 employees.
Skills & Requirements
Must-have
Fluency in English
Customer service experience
Ability to work under pressure
Microsoft Office proficiency
Work shifts including weekends
Handling customer payment transactions
Nice-to-have
Knowledge of Swedish language
Multicultural and international environment
Positive attitude and teamwork
Languages like Chinese, Japanese or Korean
Trustworthy with GDPR data
Key Requirements
1-2 years customer service experience
Clean criminal record as per Airport requirements
Ability to manage GDPR related data
Part-time fixed-term availability June to August 2026