Murj is seeking a Patient Experience Specialist to support patients in remote cardiac monitoring programs. The role involves educating patients, providing technical support, and ensuring adherence to monitoring protocols, all while maintaining a high standard of empathetic communication and collaboration
Job Summary
The Patient Experience Specialist acts as a liaison between patients, device technicians, and clinical staff to ensure patients understand and adhere to remote cardiac monitoring protocols.
Key responsibilities include educating patients on remote monitoring, guiding data transmission, providing device setup and troubleshooting instructions, and collaborating with clinical teams.
Murj offers a fast-paced, innovative environment with a supportive team, competitive compensation, equity participation, and comprehensive benefits including medical, dental, and vision insurance.
Matching Summary
Match Score: 85
Murj is seeking a Patient Experience Specialist to support patients in remote cardiac monitoring programs. The role involves educating patients, providing technical support, and ensuring adherence to monitoring protocols, all while maintaining a high standard of empathetic communication and collaboration.
Skills & Requirements
Must-have
Remote cardiac monitoring systems
HIPAA compliance
Patient education and troubleshooting
EHR proficiency (Epic, Cerner)
Cardiac device software knowledge
Nice-to-have
Proactive and independent work style
Empathetic communication
Building trust with elderly patients
Key Requirements
1-3 years of experience with remote cardiac monitoring systems
Proficiency with EHRs (Epic, Cerner)
Experience in cardiology, electrophysiology, or cardiac devices