Technical Support Engineer - Performance And Availability

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Analyze logs and performance metrics
Tune configurations and queries
Debug service pipelines
Workday is seeking a Performance and Availability Support Engineer to help ensure the reliability, scalability, and responsiveness of our platform architecture

Job Summary

  • Workday is seeking a Performance and Availability Support Engineer to help ensure the reliability, scalability, and responsiveness of our platform architecture.
  • In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues.
  • Success requires a solid foundation in distributed systems, memory and indexing behavior, structured troubleshooting, and the ability to drive clear root-cause analysis and preventative improvements across a complex enterprise platform.

Matching Summary

Workday is seeking a Performance and Availability Support Engineer to help ensure the reliability, scalability, and responsiveness of our platform architecture.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Analyze logs and performance metrics
  • Tune configurations and queries
  • Debug service pipelines
  • Structured troubleshooting
  • Root-cause analysis
  • Distributed systems fundamentals

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Passion and customer focus
  • Continuous improvement mindset

Key Requirements

  • 2 years customer support engineering experience
  • Bachelor's degree in CS or related field or equivalent experience
  • Experience with ticketing systems
  • Fundamentals in OS, networking, cloud

Work Rights

Not specified

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