**
JLL is seeking a Helpdesk Executive to provide customer service and support for facility and property management operations in Pune, India. The ideal candidate should have a bachelor's degree, 3-5 years of relevant experience, and strong communication skills.
**
Job Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients.
The role involves managing service requests, assigning service providers, following up on completion, and preparing reports.
JLL is committed to hiring talented people and providing a place where they belong, encouraging applications even if all requirements are not met.
Matching Summary
Match Score: 75
**
JLL is seeking a Helpdesk Executive to provide customer service and support for facility and property management operations in Pune, India. The ideal candidate should have a bachelor's degree, 3-5 years of relevant experience, and strong communication skills.
**
Skills & Requirements
Must-have
Call logging and complaint management
Use of automation tools for job cards
Assign and dispatch service providers
Customer-service orientation
Good written and oral communication skills
Follow-up and closure of service requests
Nice-to-have
Positive and professional attitude
Experience with ticketing tools
Support facilities management activities
Assist in health and safety requirements
Collaborate with invoicing and property teams
Key Requirements
Bachelor’s degree
Three to five years’ experience in Facility or Property Management