Octopus Energy is seeking a Smart Operations Lead in Munich to oversee and strategically develop their Smart Operations organization. The role focuses on efficient customer onboarding, smart meter processes, and collaboration with market partners to enhance customer satisfaction and support growth in their flexibility portfolio
Job Summary
The role involves steering daily operations and strategically developing the Smart Operations organization.
You are responsible for efficient customer onboarding into the Flex world including stable smart meter exchange processes.
The position ensures measurable contribution to customer satisfaction while scaling the flexibility portfolio.
Matching Summary
Match Score: 85
Octopus Energy is seeking a Smart Operations Lead in Munich to oversee and strategically develop their Smart Operations organization. The role focuses on efficient customer onboarding, smart meter processes, and collaboration with market partners to enhance customer satisfaction and support growth in their flexibility portfolio.
Skills & Requirements
Must-have
Smart Meter operations management
Flex tariff customer onboarding
Stakeholder coordination with grid operators
Nice-to-have
Strategic organizational development skills
Agile global team environment experience
Passion for sustainable energy revolution
Key Requirements
Leadership of operational day-to-day business
Experience with market partners like grid operators