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Four Seasons is seeking an Overnight Front Desk Agent for its luxury resort in Jackson Hole, WY. The ideal candidate will handle guest inquiries, perform nightly audits, and maintain a welcoming front desk atmosphere, all while providing exceptional customer service in a dynamic environment.
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Job Summary
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
The Overnight Front Desk Agent is responsible for assisting guests with all aspects of their arrival and departure, handling inquiries, performing nightly audits, and managing reservations.
Benefits include discounted housing, employee travel program, comprehensive insurance, generous PTO, various discounts, and free meals and uniform dry cleaning.
Matching Summary
Match Score: 75
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Four Seasons is seeking an Overnight Front Desk Agent for its luxury resort in Jackson Hole, WY. The ideal candidate will handle guest inquiries, perform nightly audits, and maintain a welcoming front desk atmosphere, all while providing exceptional customer service in a dynamic environment.
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Skills & Requirements
Must-have
Handle guest inquiries and complaints
Perform nightly audits and financial reports
Manage booking systems and reservations
Respond to emergencies and unusual situations
Maintain a clean and presentable front desk area
Nice-to-have
Excellent personal presentation
Genuine heart and luxury service
Connect to people and the world
Key Requirements
Willing to work flexible schedule including overnight and holidays