Müştəri Müraciətlərin Təhlili Və Həlli Üzrə Aparıcı Mütəxəssis/mütəxəssis

Pasha Insurance OJSC

Bakı, Azerbaijan
On-site
Customer complaints and issues
Prioritize and respond promptly
Requests from state authorities
Investigate and resolve customer complaints and issues through relevant software to improve and enhance service quality

Job Summary

  • Investigate and resolve customer complaints and issues through relevant software to improve and enhance service quality.
  • Analyze and respond to requests from state authorities in accordance with procedures.
  • Extensive opportunities for personal and professional growth in a professional and supportive team.

Matching Summary

Investigate and resolve customer complaints and issues through relevant software to improve and enhance service quality.

Skills & Requirements

Must-have

  • customer complaints and issues
  • prioritize and respond promptly
  • requests from state authorities
  • document preparation and storage
  • process improvement innovations

Nice-to-have

  • professional and supportive team
  • personal and professional growth
  • open communication environment

Key Requirements

  • minimum 2 year of experience
  • Higher education
  • Certificates related to customer request resolution are desirable
  • Azerbaijani, English, Russian language skills

Work Rights

Not specified

Tailored Resume

Cover Letter