Excellent written and verbal communication abilities
Proficiency in microsoft office suite
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JLL is seeking an Operations Assistant for their Croydon estate, responsible for supporting operational management, ensuring asset performance, and enhancing the customer experience in a retail environment. The ideal candidate should possess strong organizational skills and a customer-service orientation, ideally with experience in retail or shopping centre management.
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Job Summary
This role supports the General Manager and Operations Manager in delivering operational management for the Croydon Estate while focusing on asset performance.
The Operations Assistant is responsible for overseeing service charge budgets, coordinating contractors, and ensuring compliance with health and safety regulations.
JLL seeks candidates who can foster strong relationships with tenants, manage emergency preparedness drills, and contribute to sustainability initiatives within the retail centre.
Matching Summary
Match Score: 75
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JLL is seeking an Operations Assistant for their Croydon estate, responsible for supporting operational management, ensuring asset performance, and enhancing the customer experience in a retail environment. The ideal candidate should possess strong organizational skills and a customer-service orientation, ideally with experience in retail or shopping centre management.
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Skills & Requirements
Must-have
Strong organizational and time management skills
Excellent written and verbal communication abilities
Proficiency in Microsoft Office Suite
Detail-oriented with problem-solving ability
Ability to work in fast-paced retail environment
Nice-to-have
Prior experience in retail or shopping centre management
Knowledge of retail operations and tenant relations
Familiarity with sustainability practices in retail environments
Experience with property management software
Positive customer-service oriented attitude
Key Requirements
IOSH Managing Safely certification or equivalent
Understanding of health and safety regulations in public spaces