Network & Field Services Technician

CRP Informationssysteme GmbH

Carrollton, GA, US
Base: ~$42,000pyear; bonus/equity: + on-call pyy, ...
Fully remote
Windows system troubleshooting
Network hardware configuration
Customer on-site support
This role combines Level 1–3 IT support with customer service to install and maintain proprietary law enforcement software

Job Summary

  • This role combines Level 1–3 IT support with customer service to install and maintain proprietary law enforcement software.
  • The technician will travel up to 40% of the time to customer locations for installations and technical support.
  • Employees participate in a rotating on-call schedule and must pass a fingerprint-based background check.

Matching Summary

This role combines Level 1–3 IT support with customer service to install and maintain proprietary law enforcement software.

Salary

Base: ~$42,000/year; Bonus/Equity: Additional on-call pay, overtime, possible bonuses; Benefits: Not specified

Skills & Requirements

Must-have

  • Windows system troubleshooting
  • Network hardware configuration
  • Customer on-site support
  • Fingerprinting software installation
  • Clean driving record required

Nice-to-have

  • Active Directory experience
  • Database management skills
  • PC imaging capabilities
  • Network cabling expertise
  • VOIP knowledge

Key Requirements

  • 0 to 2+ years IT support experience
  • Reliable transportation and clean driving record
  • Ability to lift equipment and travel
  • Pass fingerprint-based background check

Work Rights

Not specified

Tailored Resume

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