Senior Client Success Manager / Engagement Manager

Green Irony

Remote, USA
$95,000 - $115,000 usd; not specified; medical, de...
Remote
Own client relationship and delivery
Manage concurrent technical engagements
Work fluently with ai tools
You'll manage 8–12 concurrent technical engagements ($30–50K, 3–8 week timelines), coordinating small engineering teams alongside our AI-powered delivery tools

Job Summary

  • You'll manage 8–12 concurrent technical engagements ($30–50K, 3–8 week timelines), coordinating small engineering teams alongside our AI-powered delivery tools.
  • Our delivery model integrates AI across engineering execution, SOW development, discovery, and internal processes.
  • Competitive salary + performance bonus; Medical, dental, and vision coverage; 401(k) with generous company match; Flexible PTO and remote-first work environment.

Matching Summary

You'll manage 8–12 concurrent technical engagements ($30–50K, 3–8 week timelines), coordinating small engineering teams alongside our AI-powered delivery tools.

Salary

$95,000 - $115,000 USD; Not specified; Medical, dental, and vision coverage, 401(k) with generous company match, Flexible PTO, Annual professional development budget, Equipment stipend

Skills & Requirements

Must-have

  • Own client relationship and delivery
  • Manage concurrent technical engagements
  • Work fluently with AI tools
  • Enforce scope discipline
  • Run tight meetings with clear outcomes

Nice-to-have

  • Automate first, ask permission never
  • Treat ownership as default setting
  • Govern yourself not by layers
  • AI-powered delivery tools
  • Bias for action

Key Requirements

  • 4+ years technical project management or client delivery
  • Working knowledge of Salesforce and/or MuleSoft
  • Proven ability to manage multiple concurrent technical engagements
  • Familiarity with Agile or sprint-based delivery
  • Exceptional communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter