Guest Services Lead - Atrium Health's Carolinas Medical Center Ft

Atrium Health

Charlotte, North Carolina, US
$21.85 - $32.80; not specified; not specified ph
Customer service principles
Patient and guest assistance
Emergency response
Coordinate activities of assigned teammates, orient new teammates, and provide ongoing training and assessment of staff

Job Summary

  • Coordinate activities of assigned teammates, orient new teammates, and provide ongoing training and assessment of staff.
  • Receive, direct, and provide information to patients, healthcare team members, and hospital guests in a courteous and professional manner, responding to complaints.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Coordinate activities of assigned teammates, orient new teammates, and provide ongoing training and assessment of staff.

Salary

$21.85 - $32.80; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service principles
  • Patient and guest assistance
  • Emergency response
  • Data collection for improvement

Nice-to-have

  • Growth and development knowledge
  • Cultural competency
  • Interpersonal communication skills

Key Requirements

  • High School Diploma or GED
  • Valid Driver's License
  • Basic Life Support Certification
  • Ability to type 60 words per minute
  • Computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter