Customer Banking Specialist - Goondiwindi

COMMONWEALTH BANK OF AUSTRALIA

Goondiwindi, Australia
Part-time (27.5 hours per week, monday to friday, 8:45 am to 2:45 pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Goondiwindi branch. The role involves engaging with customers to address their banking needs, providing solutions, and promoting financial well-being

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, process credit product applications, and complete Financial Health Checks.
  • The role involves assisting customers with everyday banking needs face-to-face and via telephone or digital channels in a contact centre environment.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Goondiwindi branch. The role involves engaging with customers to address their banking needs, providing solutions, and promoting financial well-being.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide banking technology education
  • Problem-solving and effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Experience in financial services
  • Experience in retail or hospitality
  • Ability to articulate financial terms
  • Genuine interest in career growth
  • Holistic customer solutions

Key Requirements

  • Proven experience delivering exceptional customer service
  • Excellent communication skills
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter