Patient Service Representative Ii

Advocate Health

Lewisville, NC, United States
Pyy range $20.80 - $31.20; benefits: yes; bonus/eq...
Excellent customer service skills
Effective communication and interpersonal skills
Intermediate computer skills
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Offers various assistance to patients, performs visit closure, and may educate staff and providers on insurance requirements.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Pay Range $20.80 - $31.20; Benefits: Yes; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Effective communication and interpersonal skills
  • Intermediate computer skills
  • Basic medical terms and abbreviations
  • Keyboarding/data entry speed and accuracy
  • Strong attention to detail and accuracy

Nice-to-have

  • Act as a resource to other staff
  • Work in a fast paced environment
  • Ability to sort and file information

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Patient scheduling experience
  • Patient registration experience
  • Medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter