Consumer Banker Ii

Fifth Third Bank

Cincinnati, Ohio, US
Base: not specified; bonus/equity: incentive compe...
Exceptional customer experience
Solution-based conversation
Inbound call center environment
This role will provide an exceptional customer experience through solution-based conversation of a full range of Fifth Third banking products and services over the phone

Job Summary

  • This role will provide an exceptional customer experience through solution-based conversation of a full range of Fifth Third banking products and services over the phone.
  • The Consumer Banker II provides support to existing customers by enhancing their relationships in an inbound call center environment as well as supporting the banks marketing efforts.
  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

This role will provide an exceptional customer experience through solution-based conversation of a full range of Fifth Third banking products and services over the phone.

Salary

Base: Not specified; Bonus/Equity: Incentive compensation plan; Benefits: Comprehensive benefits programs

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Solution-based conversation
  • Inbound call center environment
  • Risk management and policy adherence
  • Ethical behavior and positive customer experience

Nice-to-have

  • Collaborative internal partnerships
  • Engaged and inclusive culture
  • Support for employee well-being

Key Requirements

  • High School Diploma/GED and 1 year customer service or call center experience
  • College degree or equivalent military experience
  • S.A.F.E. Act registration (NMLS)

Work Rights

Not specified

Tailored Resume

Cover Letter