Ai Engagement Lead – Digital Customer Success

Alteryx

Not specified in the job description.
Experience with ai-powered solutions
Working with crm and product telemetry data
Translating ambiguous business problems into operational solutions
Alteryx is seeking an AI Engagement Lead for its Digital Customer Success team to develop AI-powered solutions that enhance proactive customer engagement and improve renewal rates for non-named accounts. The ideal candidate should have experience with AI solutions, strong stakeholder management skills, and a results-driven mindset focused on operationalizing data insights

Job Summary

  • This role serves as the operational intelligence layer that builds AI infrastructure to drive proactive renewal engagement across thousands of non-named accounts.
  • You will design automated trigger-based outreach workflows and internal GPT tools to improve the speed and quality of customer success engagements.
  • The position offers a direct line of sight from your work to measurable business outcomes like renewal rates without inheriting an existing system.

Matching Summary

Match Score: 85

Alteryx is seeking an AI Engagement Lead for its Digital Customer Success team to develop AI-powered solutions that enhance proactive customer engagement and improve renewal rates for non-named accounts. The ideal candidate should have experience with AI solutions, strong stakeholder management skills, and a results-driven mindset focused on operationalizing data insights.

Skills & Requirements

Must-have

  • Experience with AI-powered solutions
  • Working with CRM and product telemetry data
  • Translating ambiguous business problems into operational solutions
  • Stakeholder management without direct authority
  • Outcome-oriented mindset focused on metric movement

Nice-to-have

  • Hands-on experience building with LLM APIs or GPT tooling
  • Familiarity with Salesforce as a data source
  • Experience in B2B SaaS Customer Success or Revenue Operations
  • Exposure to churn prediction or renewal rate optimization
  • Strong growth mindset and ability to thrive in ambiguity

Key Requirements

  • Technology company experience with digital/scaled account management
  • Proven ability to drive decisions on AI solution builds
  • Independent problem-solving skills for undefined briefs

Work Rights

Must be eligible to serve in compliance with U.S. export controls

Tailored Resume

Cover Letter