The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Job Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers.
Matching Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Skills & Requirements
Must-have
Intermediate - Advanced English level
Strong computer navigation skills
Ability to work under constant changes
Multitasking
Ability to communicate effectively
Nice-to-have
Passion for doing good for other people
Compassionate customer interactions
Genuine problem solving
Human touch
Team member as well as independently
Key Requirements
High School diploma or equivalent required
6 months minimum experience in Call center customer service (Desired)