Customer Experience Lead - brampton Business Banking Centre (15 Hours/week)

The Bank of Nova Scotia

Brampton, Ontario, Canada
Leadership skills
Customer service experience
Team management
Lead and manage a team of Customer Experience Associates and Senior Customer Experience Associates

Job Summary

  • Lead and manage a team of Customer Experience Associates and Senior Customer Experience Associates.
  • Champion Scotiabank’s core values and culture while delivering excellent customer service.
  • Opportunity to join a forward-thinking organization with professional development and growth opportunities.

Matching Summary

Lead and manage a team of Customer Experience Associates and Senior Customer Experience Associates.

Skills & Requirements

Must-have

  • Leadership skills
  • Customer service experience
  • Team management
  • Communication skills
  • Flexible schedule

Nice-to-have

  • Previous banking experience
  • Digital banking knowledge
  • Change management experience

Key Requirements

  • Previous team management experience
  • Strong communication skills
  • Availability for flexible scheduling

Work Rights

Not specified

Tailored Resume

Cover Letter