Guest Services Agent

Innisfree Hotels

Pensacola Beach, Florida, US
High school diploma or equivalent
Minimum 1 year customer service experience
Ability to multi-task and be detail-oriented
Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests

Job Summary

  • Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests.
  • The role involves checking in and out guests, assigning rooms based on requests, and processing payments while adhering to credit procedures.
  • Innisfree Hotels fosters an inclusive culture where employees matter and are encouraged to resolve conflicts calmly and professionally.

Matching Summary

Guest Service Agents serve as the face of the hotel, acting as the first point of contact for arriving guests.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 1 year customer service experience
  • Ability to multi-task and be detail-oriented

Nice-to-have

  • Hospitality industry experience preferred
  • Knowledge of reservation and POS systems
  • Positive demeanor and service-oriented approach

Key Requirements

  • High school diploma or equivalent required
  • Minimum 1 year of customer service experience
  • English language proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter