V102 - Legal Client Services Receptionist

Flywheel

Multiple Locations, ,
Base: $1,015 to $1,100 usd; bonus/equity: not spec...
Fully remote
Excellent verbal communication in english and spanish
High volume call environment
Emotional intelligence and de-escalation skills
As a Legal Client Services Receptionist, you will serve as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments

Job Summary

  • As a Legal Client Services Receptionist, you will serve as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments.
  • This role is essential in delivering a calm, empathetic, and professional first impression while managing high volume inbound communications with accuracy and care.
  • The position offers a full time remote schedule aligned with Eastern Standard Time and supports a diverse, culturally ambitious team.

Matching Summary

As a Legal Client Services Receptionist, you will serve as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments.

Salary

Base: $1,015 to $1,100 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent verbal communication in English and Spanish
  • High volume call environment
  • Emotional intelligence and de-escalation skills
  • Strong multitasking and organizational skills
  • Time management aligned with EST
  • Ability to navigate multiple systems simultaneously
  • Warm and empathetic phone presence

Nice-to-have

  • Calm and resilient demeanor under pressure
  • Detail-oriented and reliability driven work style
  • Professional judgment and discretion
  • Comfortable appearing on camera
  • Experience with cloud based VoIP phone systems
  • Experience with legal CRM software

Key Requirements

  • Native level or fully fluent English and Spanish
  • Ability to work Monday through Friday, 8:30 AM to 5:30 PM EST
  • Reliable internet connection and headset
  • Ability to work from a quiet, professional home office

Work Rights

Not specified

Tailored Resume

Cover Letter