Senior Specialist, Benefit Operations (m/w/d)

Bristol Myers Squibb

Munich, Germany
On-site (50% hybrid work schedule)
End-to-end administration of benefit programs
Tier 2 support across 24 markets
Servicenow ticketing system management
Bristol Myers Squibb is seeking a Senior Specialist in Benefit Operations to oversee the administration and coordination of employee benefit programs across 24 markets in the EMEA region. The role emphasizes collaboration with internal and external partners to ensure effective delivery of benefits while enhancing employee experience. Candidates should have experience in benefits administration and strong analytical skills

Job Summary

  • The Senior Specialist, Benefit Operations plays a critical role in the end-to-end administration and coordination of company-sponsored pension, health, welfare and wellness programs.
  • This role serves as the primary point of operational support for EMEA as Tier 2 support across 24 markets.
  • Ultimately, the role is focused on delivering an exceptional employee experience, ensuring that benefit offerings not only operate seamlessly but also meaningfully support the well-being, engagement, and success of our workforce.

Matching Summary

Match Score: 85

Bristol Myers Squibb is seeking a Senior Specialist in Benefit Operations to oversee the administration and coordination of employee benefit programs across 24 markets in the EMEA region. The role emphasizes collaboration with internal and external partners to ensure effective delivery of benefits while enhancing employee experience. Candidates should have experience in benefits administration and strong analytical skills.

Skills & Requirements

Must-have

  • End-to-end administration of benefit programs
  • Tier 2 support across 24 markets
  • ServiceNow ticketing system management
  • Collaboration with internal/external partners
  • Employee experience focus
  • Process automation and continuous improvement

Nice-to-have

  • Proactive identification of trends and opportunities
  • Exceptional attention to detail
  • Global organization networking
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum of 3 years of benefits administration experience
  • Experience with benefits administration software and HRIS platforms
  • Knowledge of HR policies and regional benefits legislation

Work Rights

Not specified

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