Sr. Representative, Customer Service Operations (insurance Verification)

Cardinal Health

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Insurance verification experience
Us healthcare operations knowledge
Contract administration skills
** Cardinal Health is seeking a Senior Representative for Customer Service Operations specializing in insurance verification. The role focuses on delivering exceptional customer service, managing accounts, and supporting sales representatives while enhancing operational performance and customer relationships. **

Job Summary

  • The Senior Representative is responsible for providing outstanding customer service and managing accounts while supporting field sales representatives.
  • This role acts as a liaison for outsourced services including medical billing, reimbursement, and problem/dispute resolution.
  • Candidates must have at least one year of experience specifically in insurance verification work.

Matching Summary

Match Score: 75

** Cardinal Health is seeking a Senior Representative for Customer Service Operations specializing in insurance verification. The role focuses on delivering exceptional customer service, managing accounts, and supporting sales representatives while enhancing operational performance and customer relationships. **

Skills & Requirements

Must-have

  • Insurance verification experience
  • US Healthcare operations knowledge
  • Contract administration skills
  • Customer order fulfillment
  • Problem resolution capabilities

Nice-to-have

  • Cross-functional collaboration skills
  • Sales support experience
  • Trend identification abilities
  • Equipment troubleshooting skills

Key Requirements

  • 2 years college or SHS graduate
  • 1 year insurance verification experience
  • Experience in US Healthcare operations

Work Rights

Not specified

Tailored Resume

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