Senior Technical Support Analyst

Warner Bros. Discovery UK

Nerima, Japan
Microsoft dynamics 365 support
Technical support experience
B2c business applications knowledge
This role is pivotal in delivering a seamless experience for our guests by maintaining and supporting systems such as ticketing and retail

Job Summary

  • This role is pivotal in delivering a seamless experience for our guests by maintaining and supporting systems such as ticketing and retail.
  • You will act as the primary technical support resource for business applications and manage service request tickets.
  • Warner Bros. Discovery offers career defining opportunities and thoughtfully curated benefits.

Matching Summary

This role is pivotal in delivering a seamless experience for our guests by maintaining and supporting systems such as ticketing and retail.

Skills & Requirements

Must-have

  • Microsoft Dynamics 365 support
  • Technical support experience
  • B2C business applications knowledge

Nice-to-have

  • Experience in Japanese retail
  • Collaboration across time zones
  • Strong interpersonal skills

Key Requirements

  • Minimum of 5 years relevant experience
  • Proficiency in Japanese and English
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

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