This role leads the technical execution of enterprise post-sales Service Management and Resource Scheduling platforms to enhance the digital customer experience
Job Summary
This role leads the technical execution of enterprise post-sales Service Management and Resource Scheduling platforms to enhance the digital customer experience.
The architect will drive platform modernization and integration with ERP systems like SAP S/4HANA, CRM, and billing systems while managing complex cross-functional needs.
Applied Materials offers a supportive work culture that encourages personal and professional growth while empowering the team to push boundaries in materials science.
Matching Summary
This role leads the technical execution of enterprise post-sales Service Management and Resource Scheduling platforms to enhance the digital customer experience.
Skills & Requirements
Must-have
10+ years Service Management experience
SAP S/4HANA implementation expertise
Resource scheduling and dispatching knowledge
CRM Middleware operations proficiency
Cross-functional integration with SAP SD FI
Nice-to-have
Fiori apps configuration experience
Strong stakeholder engagement skills
Fast-paced global environment adaptability
Innovative conceptual thinking capabilities
Key Requirements
Bachelor's or Master's degree in Computer Science or related field
10-12 years of IT roles with 10+ years in Service Management
Experience in after-market Sales & Service activities for discrete product manufacturing