Field Support Manager Vassco - Parade (h/f)

Thales Group

Orléans, France
Attractive compensation pyckage; continuous traini...
**
Master's degree (bac+5) required
Experience with complex system maintenance
Technical incident diagnosis and resolution
** Thales Group is seeking a Field Support Manager in Orléans, France, to oversee the technical requests and ensure system availability for their radar systems. The ideal candidate should have experience with complex systems, technical incident resolution, and stakeholder communication, along with a relevant educational background. **

Job Summary

  • The role involves leading the end-to-end instruction of technical requests and managing teams to ensure system availability for Ground Master radars and the PARADE system.
  • Candidates will coordinate on-site interventions, validate intervention reports, and manage work packages including workload planning and financial tracking.
  • Thales offers an attractive compensation package, continuous skill development through internal academies, and a commitment to diversity and environmental responsibility.

Matching Summary

Match Score: 75

** Thales Group is seeking a Field Support Manager in Orléans, France, to oversee the technical requests and ensure system availability for their radar systems. The ideal candidate should have experience with complex systems, technical incident resolution, and stakeholder communication, along with a relevant educational background. **

Salary

Attractive compensation package; Continuous training provided; Not specified

Skills & Requirements

Must-have

  • Master's degree (BAC+5) required
  • Experience with complex system maintenance
  • Technical incident diagnosis and resolution
  • Operational environment knowledge (Air Force/Navy)
  • Team coordination and technical support leadership
  • Performance indicator tracking and reporting

Nice-to-have

  • Knowledge of radar systems
  • Familiarity with Thales tools (JIRA, PALMA, SAP)
  • Strong client relationship management skills
  • Experience in Work Package Management
  • Ability to produce clear technical reports

Key Requirements

  • BAC+5 degree holder
  • National defense security clearance required
  • Experience in Operational Readiness Maintenance

Work Rights

Must obtain national defense security clearance

Tailored Resume

Cover Letter