JLL is seeking a Program Manager for their Commute team, responsible for managing transportation planning and demand management programs for large corporate office facilities. The ideal candidate will have substantial experience in program management, strong leadership skills, and a passion for sustainable transportation solutions
Job Summary
The role involves leading the Customer Experience team to optimize service delivery for parking, transportation, and shuttle services across large-scale corporate office facilities.
You will be responsible for developing Transportation Demand Management (TDM) programs that support sustainability goals and enhance the employee commute experience.
JLL is committed to hiring talented people to shape a brighter future by combining world-class services, advisory, and technology for clients.
Matching Summary
Match Score: 85
JLL is seeking a Program Manager for their Commute team, responsible for managing transportation planning and demand management programs for large corporate office facilities. The ideal candidate will have substantial experience in program management, strong leadership skills, and a passion for sustainable transportation solutions.
Skills & Requirements
Must-have
5+ years program or operations management
3+ years leading commute or facilities teams
Manage vendor relationships and SLA compliance
Develop communication strategies and intranet content
Track KPIs and drive data-based decisions
Nice-to-have
Master's degree in related field
Familiarity with commute benefit platforms
Experience with change-management methodologies
Proficiency with data visualization tools
Passion for sustainable transportation solutions
Key Requirements
Bachelor's degree in Business Administration, Operations, or related field
5+ years in program or operations management
3+ years supervising teams within Commute programs