Bdc Manager

Hamilton Honda Inc

Los Angeles, CA, United States
Base: $70,304.00 to $140,000.00; bonus/equity: not...
Customer relations process management
Continuous improvement plans
Gather accurate customer information
Lead customer relations process management by observing, installing, and training approved CR processes

Job Summary

  • Lead customer relations process management by observing, installing, and training approved CR processes.
  • Develop accountable, continuous improvement plans by observations and conducting meetings with the General Manager.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Lead customer relations process management by observing, installing, and training approved CR processes.

Salary

Base: $70,304.00 to $140,000.00; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Customer relations process management
  • Continuous improvement plans
  • Gather accurate customer information
  • Product information and pricing knowledge
  • Increase appointments and sales
  • Bilingual and Fluent in Spanish

Nice-to-have

  • Fast track to success
  • Leadership in BDC Management
  • Professional presentation skills

Key Requirements

  • Previous customer service management experience
  • Ability to teach others
  • Basic computer skills
  • Must be Bilingual and Fluent in Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter