Japan Lead

JLL UK

Tokyo, Japan
**
Site operations management
Client relationship management
Financial and budget management
** JLL UK is seeking a Japan Lead to manage account operations in Tokyo, focusing on client relationships, financial management, and team leadership. The ideal candidate will have extensive experience in facilities management and client relationship management, especially in a bilingual English-Japanese environment. **

Job Summary

  • The Account Manager is accountable for developing and implementing an account business plan which will delight clients and ensure a healthy long-term relationship.
  • The role involves managing site operations, client and stakeholder relationships, financial oversight, people management, and vendor management to deliver operational excellence.
  • JLL empowers employees to thrive, grow meaningful careers, and find a place where they belong while shaping the future of real estate for a better world.

Matching Summary

Match Score: 75

** JLL UK is seeking a Japan Lead to manage account operations in Tokyo, focusing on client relationships, financial management, and team leadership. The ideal candidate will have extensive experience in facilities management and client relationship management, especially in a bilingual English-Japanese environment. **

Skills & Requirements

Must-have

  • Site operations management
  • Client relationship management
  • Financial and budget management
  • Team leadership and people management
  • Vendor and contractor management
  • KPI tracking and reporting
  • Bilingual communication in English and Japanese

Nice-to-have

  • Proactive and positive attitude
  • Customer service-oriented mindset
  • Conflict resolution skills
  • Strategic and analytical thinking
  • Ability to work in fast-paced environment
  • Strong interpersonal and communication skills

Key Requirements

  • Minimum 10 years experience in Facilities Management or Hospitality
  • Minimum 5 years experience in people operations and client relationship management
  • Experience handling client matters with escalation ability
  • Experience managing P&L and financial systems
  • Bilingual proficiency in English and Japanese

Work Rights

Not specified

Tailored Resume

Cover Letter