Edm Associate Product Support

S&P Global

**
Advanced technical support
Troubleshoot client issues
Monitor support channels
** S&P Global is seeking an EDM Associate Product Support specialist to provide technical support for their Enterprise Data Management platform within the APAC region. The role focuses on troubleshooting client issues, enhancing technical expertise, and fostering professional growth in a collaborative environment. **

Job Summary

  • The Support Role in APAC for S&P Global's Solutions business offers several impactful opportunities for individuals starting their careers in the company.
  • Become an expert in all facets of supported financial products and provide advanced technical support to clients using the EDM application.
  • Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.

Matching Summary

Match Score: 75

** S&P Global is seeking an EDM Associate Product Support specialist to provide technical support for their Enterprise Data Management platform within the APAC region. The role focuses on troubleshooting client issues, enhancing technical expertise, and fostering professional growth in a collaborative environment. **

Skills & Requirements

Must-have

  • advanced technical support
  • troubleshoot client issues
  • monitor support channels
  • document written and verbal communication
  • SQL and scripting languages

Nice-to-have

  • inquisitive and quick learner
  • detail-oriented problem solver
  • customer-centric approach
  • collaboration across business lines

Key Requirements

  • 1-2 years of technical support experience
  • Bachelor's degree in computer science or IT
  • Proficiency in SQL and scripting
  • Experience in financial services preferred

Work Rights

Not specified

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