Est. annual earnings ranges from $64,000.00-$161,0...
Initiating automotive services and repairs
Developing estimates and writing repair orders
Communicating between customer and technician
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests.
Salary
Est. Annual Earnings ranges from $64,000.00-$161,000.00; Bonus/Commission: Included in estimate; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts, Wellness Programs
Skills & Requirements
Must-have
Initiating automotive services and repairs
Developing estimates and writing repair orders
Communicating between customer and technician
Administering manufacturer warranty
Customer service focus
Nice-to-have
Earning customers for life
Team player
Basic mechanical understanding
Key Requirements
Bilingual preferred
Previous Service Advisor experience preferred
Prior automotive technician experience a plus
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older