Vice President, Client Service

BNY Mellon

Manchester, United Kingdom
On-site
Manage client interactions and escalations
Develop client service delivery strategies
Serve as primary client point of contact
BNY Mellon is a leading global financial services company influencing nearly 20% of the world’s investible assets

Job Summary

  • BNY Mellon is a leading global financial services company influencing nearly 20% of the world’s investible assets.
  • This role involves managing day-to-day client interactions, developing service delivery strategies, and serving as the primary point of contact for key clients.
  • BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and a pay-for-performance philosophy.

Matching Summary

BNY Mellon is a leading global financial services company influencing nearly 20% of the world’s investible assets.

Skills & Requirements

Must-have

  • Manage client interactions and escalations
  • Develop client service delivery strategies
  • Serve as primary client point of contact
  • Streamline processes for client reporting
  • Monitor and analyze performance metrics
  • Ensure regulatory compliance and risk management

Nice-to-have

  • Leverage industry best practices
  • Utilize innovative solutions
  • Collaborate with cross-functional teams
  • Enhance client satisfaction
  • Maintain operational integrity

Key Requirements

  • Bachelor's degree in Business Administration, Finance, or related field
  • Operational or client service delivery experience preferred
  • Excellent analytical and problem-solving abilities
  • Effective communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter