Senior Specialist, Client Processing Team Lead

BNY Mellon

Manchester, United Kingdom
On-site
Supervise day-to-day operations
Manage daily transactional workflow
Client transaction and inquiry handling
Supervise the day-to-day operations of a client processing support team handling all aspects of client transactions and inquiries

Job Summary

  • Supervise the day-to-day operations of a client processing support team handling all aspects of client transactions and inquiries.
  • Recommend and implement process improvements and develop staff to maximize individual contributions, professional growth, and effective team collaboration.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Supervise the day-to-day operations of a client processing support team handling all aspects of client transactions and inquiries.

Skills & Requirements

Must-have

  • Supervise day-to-day operations
  • Manage daily transactional workflow
  • Client transaction and inquiry handling
  • Process improvement implementation
  • Digital tools experience

Nice-to-have

  • Contribute to business development
  • Improve client experience initiatives
  • Drive strategic initiatives
  • Foster personal resilience
  • Uplift communities worldwide

Key Requirements

  • Bachelor's degree or equivalent experience
  • Ability to work under pressure
  • Supervisory or management experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter