Not specified; not specified; benefits include med...
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3 years business experience or 2 years supervisory experience
Manage team of 10 to 15 non-exempt employees
Strong analytical skills and financial aptitude
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Ricoh is seeking a Supervisor II for their Dealer Order Management team in Duluth, GA. This hybrid role involves overseeing operational support, managing a team, resolving issues, and ensuring customer satisfaction while optimizing order processing.
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Job Summary
This position is responsible for supervising the Dealer Order Management and Parts team by providing operational support to the Ricoh Dealer Channel and Sales personnel.
The role involves managing the Area/Region order pipeline to support revenue forecasting and analysis while optimizing the flow of orders to invoice.
Ricoh offers a broad selection of medical, dental, life, and disability insurance options along with retirement savings plans and tuition assistance programs.
Matching Summary
Match Score: 75
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Ricoh is seeking a Supervisor II for their Dealer Order Management team in Duluth, GA. This hybrid role involves overseeing operational support, managing a team, resolving issues, and ensuring customer satisfaction while optimizing order processing.
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Salary
Not specified; Not specified; Benefits include medical, dental, life, disability, 401K, HSA, FSA, vacation, holidays, and tuition assistance
Skills & Requirements
Must-have
3 years business experience or 2 years supervisory experience
Manage team of 10 to 15 non-exempt employees
Strong analytical skills and financial aptitude
MS Office Suite proficiency including Excel Word PowerPoint
Resolve complex billing and order entry issues
Nice-to-have
4-year college degree in business preferred
Experience in customer service account resolution environment
Ability to facilitate professional meetings with minimal supervision
Motivate individuals and groups in a positive work environment
Collaborate effectively with internal partners across departments
Key Requirements
Minimum 3 years business experience or 2 years supervisory experience
Strong analytical skills and financial aptitude required
Proficiency in MS Office Suite (Excel, Word, PowerPoint)