Customer Service Representative

Universities of Wisconsin

Stevens Point, Wisconsin, United States
Base: $16-$19 ph based on experience; bonus/equity...
Variable schedule including nights and weekends
Supervising diverse staff including students
Lifting up to 50 pounds regularly
The Customer Service Representative is responsible for all aspects of customer service in the front of the house of University Dining operations

Job Summary

  • The Customer Service Representative is responsible for all aspects of customer service in the front of the house of University Dining operations.
  • This position requires guiding and training staff and student workers while ensuring compliance with safety and sanitation standards.
  • Successful applicants must pass all UWSP mandatory trainings and hold a current Serv Safe certification or complete it within three months of hire.

Matching Summary

The Customer Service Representative is responsible for all aspects of customer service in the front of the house of University Dining operations.

Salary

Base: $16-$19 per hour based on experience; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Variable schedule including nights and weekends
  • Supervising diverse staff including students
  • Lifting up to 50 pounds regularly
  • Resolving customer complaints professionally
  • Maintaining safety and sanitation standards

Nice-to-have

  • Experience in university dining facilities
  • Motivating student employees effectively
  • Knowledge of dining technology systems
  • Prior experience with large student groups

Key Requirements

  • Serv Safe certification required within 3 months
  • Demonstrated experience supervising diverse staff
  • Eligibility to work in the United States without sponsorship
  • Pass criminal background check
  • Provide 3-5 professional references

Work Rights

Must be eligible to work in US without employer sponsorship

Tailored Resume

Cover Letter