Practice Patient Care Coordinator - Franklin Primary Care - Full Time

Capital Region Health Care Corporation

Franklin, , US
Patient registration and data management
Referral coordination
Phone management
The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service

Job Summary

  • The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
  • Responsibilities include greeting and arriving patients, verifying insurance and demographic information, facilitating patient care between services, and maintaining medical records.
  • The role involves processing incoming calls, scheduling appointments, distributing mail and faxes, and supporting a culture of "yes" in a patient-centered medical home.

Matching Summary

The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and data management
  • Referral coordination
  • Phone management
  • Customer service
  • Medical office operations knowledge
  • Electronic medical records familiarity

Nice-to-have

  • Compassionate customer service
  • Patient centered medical home support
  • Independent and team project work

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Familiarity with medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter