Serve as a key technical resource for customers, delivering proactive services such as educational workshops, assessments, and expert guidance
Job Summary
Serve as a key technical resource for customers, delivering proactive services such as educational workshops, assessments, and expert guidance.
Collaborate within a highly motivated team of leading industry experts, training customers and sharing industry and development expertise.
Build strong customer relationships, aligning deliveries with customer projects and milestones, and engaging in continual learning and professional development.
Matching Summary
Serve as a key technical resource for customers, delivering proactive services such as educational workshops, assessments, and expert guidance.
Skills & Requirements
Must-have
Microsoft Intune expertise
System Center Operations Manager
Endpoint management proficiency
Microsoft 365 Endpoint Administration
Windows 365 and Azure Virtual Desktop experience
Nice-to-have
Proactive customer service delivery
Team collaboration and knowledge sharing
Customer relationship building
Continuous learning and development
Problem analysis and resolution
Key Requirements
Expertise in Microsoft Intune, SCOM, and endpoint management
Proficiency in system health monitoring, alerting, and troubleshooting
Experience with Microsoft 365 Endpoint Administration, Windows 365, and Azure Virtual Desktop
Hands-on experience managing and monitoring Windows environments
Fluent in French and English (oral and written communication)
Strong technical writing, presentation, and training skills