Product Owner, Optimise And Switch

NAB

Melbourne, VIC, Australia
On-site
Customer-centric product vision
Agile ways of working
Customer-centred design techniques
You’ll lead a dedicated squad and work end‑to‑end to improve the experience for both customers and colleagues, from first click to fully active

Job Summary

  • You’ll lead a dedicated squad and work end‑to‑end to improve the experience for both customers and colleagues, from first click to fully active.
  • You’ll represent the voice of the customer and colleague, ensuring experiences are simple, intuitive and impactful.
  • As a Product Owner, DOCTA and Activation, you’ll own critical onboarding and activation journeys, ensuring customers have smooth and confident experiences when joining or switching to NAB.

Matching Summary

You’ll lead a dedicated squad and work end‑to‑end to improve the experience for both customers and colleagues, from first click to fully active.

Skills & Requirements

Must-have

  • customer-centric product vision
  • agile ways of working
  • customer-centred design techniques
  • leading dedicated squads
  • end-to-end experience improvement

Nice-to-have

  • strategic thinking and business cases
  • test-and-learn mindset
  • challenging the status quo
  • fostering an inclusive environment

Key Requirements

  • 5 years of experience as a Product Owner
  • Extensive experience with agile ways of working
  • Leadership capability

Work Rights

Not specified

Tailored Resume

Cover Letter