Contact Center Representative

AdventHealth

Tampa, Florida, US
Base: $15.87 - $25.38 ph; bonus/equity: not specif...
Fully remote
Proficient with email, powerpoint, excel, word
Strong organizational and multitasking skills
Ability to handle sensitive and confidential data
Joining AdventHealth is about being part of something bigger and belonging to a community that uplifts others in body, mind, and spirit

Job Summary

  • Joining AdventHealth is about being part of something bigger and belonging to a community that uplifts others in body, mind, and spirit.
  • The role involves fully remote work with in-person training in Tampa, scheduling patients, verifying insurance, and handling patient concerns.
  • Benefits include medical, dental, vision insurance from day one, paid time off, retirement plans, paid parental leave, and mental health resources.

Matching Summary

Joining AdventHealth is about being part of something bigger and belonging to a community that uplifts others in body, mind, and spirit.

Salary

Base: $15.87 - $25.38 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, Disability Insurance, Paid Time Off, Retirement Plan, Paid Parental Leave

Skills & Requirements

Must-have

  • Proficient with Email, PowerPoint, Excel, Word
  • Strong organizational and multitasking skills
  • Ability to handle sensitive and confidential data
  • Call Center/Practice Telephonic Experience
  • Knowledge of TJC and healthcare regulations
  • Effective interpersonal communication skills

Nice-to-have

  • Knowledge of Electronic Health Records
  • Bilingual Spanish skills
  • Teamwork and independent work capability
  • Professional interactions with patients and customers

Key Requirements

  • High School Graduate or Equivalent
  • 1+ years lead role experience in medical or healthcare setting
  • Knowledge of federal, state, and local healthcare regulations

Work Rights

Not specified

Tailored Resume

Cover Letter