Guest Relations Representative

Dave & Buster's

Coppell, TX, US
Base: 32,340 - 43,120; bonus/equity: not specified...
Fully remote
Excellent communication skills
Ability to resolve complex issues
Time management skills
As a Guest Relations Representative, you'll manage high-level escalations and focus on recovering the guest experience

Job Summary

  • As a Guest Relations Representative, you'll manage high-level escalations and focus on recovering the guest experience.
  • You will conduct research to investigate escalations and analyze root causes.
  • Dave & Buster’s offers exclusive discounts, paid time off, and a fun work culture.

Matching Summary

As a Guest Relations Representative, you'll manage high-level escalations and focus on recovering the guest experience.

Salary

Base: 32340 - 43120; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent communication skills
  • Ability to resolve complex issues
  • Time management skills

Nice-to-have

  • Teamwork-oriented
  • Commitment to exceptional service
  • Passion for guest experiences

Key Requirements

  • Business coursework preferred
  • Excellent organizational skills
  • Ability to multitask and prioritize

Work Rights

Not specified

Tailored Resume

Cover Letter