Production Service Engineer

Adobe Media and Data Science Research (MDSR) Laboratory

Bangalore, , India
Enterprise software experience
Amazon cloud services/microsoft azure familiarity
Redhat linux and java system knowledge
Support customers in the deployment, operation and upgrade of their sites on single tenant AEM deployments

Job Summary

  • Support customers in the deployment, operation and upgrade of their sites on single tenant AEM deployments.
  • Provide triaging support for resolving critical incidents and ensure service level agreements for customers.
  • Empower everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.

Matching Summary

Support customers in the deployment, operation and upgrade of their sites on single tenant AEM deployments.

Skills & Requirements

Must-have

  • Enterprise Software experience
  • Amazon Cloud Services/Microsoft Azure familiarity
  • RedHat Linux and Java system knowledge
  • Troubleshooting production environments
  • Customer interaction and support

Nice-to-have

  • Adobe Experience Manager (AEM) experience
  • Automation tools (Maven, Jenkins, Git)
  • Scripting skills (Bash/Ruby/Python)
  • Chef/Puppet/Salt Stack experience
  • Genuine concern for customer needs

Key Requirements

  • BE/B.Tech in Computer Science Engineering or equivalent
  • 4/5+ years relevant work experience
  • Experience with Enterprise mission critical software
  • Experience with Cloud, Automation and Infrastructure

Work Rights

Not specified

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