The role focuses on production support and operational excellence, including incident, problem, and change management, BCP exercises, monitoring, triage, and coordination of major and minor incidents
Job Summary
The role focuses on production support and operational excellence, including incident, problem, and change management, BCP exercises, monitoring, triage, and coordination of major and minor incidents.
The engineer will lead troubleshooting and investigation efforts across a complex application environment, contributing to increasing system efficiencies and lowering human intervention time.
This position offers a hybrid work schedule and requires the ability to work off hours and weekends as per business needs.
Matching Summary
The role focuses on production support and operational excellence, including incident, problem, and change management, BCP exercises, monitoring, triage, and coordination of major and minor incidents.
Skills & Requirements
Must-have
production support
operational excellence
incident management
problem management
change management
monitoring and triage
troubleshooting complex environments
Nice-to-have
site reliability engineering
automation using scripts
observability tools
fast-paced enterprise environment
risk mitigating culture
Key Requirements
4+ years Systems Engineering or Technology Architecture experience
1+ years supporting cloud applications on OpenShift (OCP)