Customer Care Support Advisor (3 Month Ftc)

Cuffe & Taylor

Manchester, United Kingdom
Contact centre customer service experience
Microsoft outlook word excel proficiency
Excellent written and verbal communication skills
The role provides an efficient front-line service to fans by resolving problems and queries across multiple communication channels

Job Summary

  • The role provides an efficient front-line service to fans by resolving problems and queries across multiple communication channels.
  • Ticketmaster is part of Live Nation Entertainment, the world's leading live entertainment company with a vision to connect people to events they love.
  • The team works Monday to Sunday on a rota basis to assist fans before, during, and after shows for various event types.

Matching Summary

The role provides an efficient front-line service to fans by resolving problems and queries across multiple communication channels.

Skills & Requirements

Must-have

  • Contact Centre customer service experience
  • Microsoft Outlook Word Excel proficiency
  • Excellent written and verbal communication skills

Nice-to-have

  • Passion for live entertainment industry
  • Ability to work under pressure meeting targets
  • Strong attention to detail and grammar knowledge

Key Requirements

  • 3 month fixed-term contract required
  • Full-time availability including weekends on rota

Work Rights

Not specified

Tailored Resume

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