Guest Services Representative

JLL UK

Calgary, AB, Canada
Strong written and oral communication skills in both french and english
Ability to work weekends evenings holidays and replacement shifts
Conflict resolution and management skills
The Guest Services Representative plays a vital role in creating exceptional experiences for every shopping centre visitor

Job Summary

  • The Guest Services Representative plays a vital role in creating exceptional experiences for every shopping centre visitor.
  • You will greet guests, respond to inquiries, and promote shopping centre gift cards while maintaining strong relationships with retailers.
  • JLL is committed to hiring the best people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Matching Summary

The Guest Services Representative plays a vital role in creating exceptional experiences for every shopping centre visitor.

Skills & Requirements

Must-have

  • Strong written and oral communication skills in both French and English
  • Ability to work weekends evenings holidays and replacement shifts
  • Conflict resolution and management skills

Nice-to-have

  • Multilingual skills beyond French and English
  • Previous customer service experience in a retail environment
  • Positive attitude with strong desire to provide excellent service

Key Requirements

  • High school diploma or equivalent
  • Bilingual proficiency in French and English
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter