Assistente De Soporte De Hardware

ABC Fitness

Mexico City, Mexico
**
Native or fluent spanish level
Intermediate or superior portuguese level
1 year experience in technical support roles
** ABC Fitness is seeking a Hardware Support Assistant for its remote team, focusing on providing technical support for fitness-related hardware. The ideal candidate should possess strong technical skills, customer service experience, and be fluent in Spanish and intermediate Portuguese. **

Job Summary

  • The role involves providing excellent customer support for physical devices such as biometric readers, turnstiles, and facial recognition systems.
  • Employees will work remotely from Mexico with a preference for Brazilian residents, handling incidents via chat, remote access, and phone.
  • The company offers benefits including global disconnect days, 22 vacation days after one year, and reimbursement for telework expenses.

Matching Summary

Match Score: 75

** ABC Fitness is seeking a Hardware Support Assistant for its remote team, focusing on providing technical support for fitness-related hardware. The ideal candidate should possess strong technical skills, customer service experience, and be fluent in Spanish and intermediate Portuguese. **

Skills & Requirements

Must-have

  • Native or fluent Spanish level
  • Intermediate or superior Portuguese level
  • 1 year experience in technical support roles
  • Advanced Windows and remote support tools knowledge
  • Experience with hardware installation and configuration

Nice-to-have

  • Knowledge of fitness sector or gym management software
  • Previous experience with corporate remote client support
  • Additional languages like English
  • Availability for occasional on-site visits and trade fairs

Key Requirements

  • 1 year or more experience in similar technical positions
  • Native or fluent Spanish proficiency required
  • Intermediate or superior Portuguese proficiency required

Work Rights

Preference for candidates residing in Mexico

Tailored Resume

Cover Letter