Senior Workplace Experience Ambassador

JLL

Charlotte, NC, United States
Base: $25.96 - 30.72 hourly; bonus/equity: not spe...
Exceptional client experience delivery
Proactive communication and high-touch service
Hospitality-focused workplace environment
The Sr. Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties

Job Summary

  • The Sr. Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.
  • Equip and inspire a team of Ambassadors to consistently deliver high-touch customer service by fostering a positive work culture and strong team dynamic.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.

Matching Summary

The Sr. Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.

Salary

Base: $25.96 - 30.72 hourly; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Proactive communication and high-touch service
  • Hospitality-focused workplace environment
  • On-site Experience Services contact
  • Collaboration with service partners

Nice-to-have

  • Data collection and analysis
  • Continuous improvement and innovation
  • Culture card representation
  • AI-powered candidate matching

Key Requirements

  • 5+ years relevant experience
  • Bachelor's degree or equivalent
  • Proficient in Microsoft Office Suite
  • Authorized to work in the United States

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter