Guest Services Associate (2nd & 3rd Shifts): Canmore

CLUB View

Canmore, Alberta, Canada
Not specified
Excellent communication skills
Basic math and cash handling procedures
Ability to multi-task in fast-paced environment
Travel + Leisure Co. is seeking a Guest Services Associate for 2nd and 3rd shifts in Canmore, Alberta. The role focuses on providing exceptional guest service, managing reservations, and ensuring compliance with safety and operational standards

Job Summary

  • The Guest Services Associate is responsible for providing excellent guest service including registration, check-out, and resolving inquiries at the resort.
  • Employees must maintain high quality standards, follow safety protocols like WHMIS, and accurately process all cash and credit card transactions.
  • The role involves cultivating a 'Count On Me' culture by being responsive to guests and associates while delivering exceptional experiences.

Matching Summary

Match Score: 85

Travel + Leisure Co. is seeking a Guest Services Associate for 2nd and 3rd shifts in Canmore, Alberta. The role focuses on providing exceptional guest service, managing reservations, and ensuring compliance with safety and operational standards.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Basic math and cash handling procedures
  • Ability to multi-task in fast-paced environment
  • Detail oriented with strong organizational skills
  • Proficiency with PC and basic office equipment

Nice-to-have

  • Hotel hospitality front office system knowledge
  • Positive Can-Do attitude towards guests
  • 1 year of guest services experience preferred
  • Microsoft Office Word Excel Outlook proficiency
  • Teamwork and coordination across departments

Key Requirements

  • High School diploma or equivalent preferred
  • 1 year of guest services or customer service experience preferred
  • Ability to read, write, and understand English
  • Must be people oriented and able to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter