Bids & Tenders And Customer Service Manager

AstraZeneca

Public procurement law compliance
Customer satisfaction metrics
Pharmaceutical distribution regulations
The role is accountable for ensuring the preparation and submission of tender offers, signing contracts, and their subsequent delivery in full compliance with legal requirements and company procedures

Job Summary

  • The role is accountable for ensuring the preparation and submission of tender offers, signing contracts, and their subsequent delivery in full compliance with legal requirements and company procedures.
  • This position will oversee the entire customer service area, supervising day-to-day operations to ensure a high level of customer satisfaction.
  • The company embraces diversity and equality of opportunity, committed to building an inclusive and diverse team representing all backgrounds.

Matching Summary

The role is accountable for ensuring the preparation and submission of tender offers, signing contracts, and their subsequent delivery in full compliance with legal requirements and company procedures.

Skills & Requirements

Must-have

  • Public Procurement Law compliance
  • Customer satisfaction metrics
  • Pharmaceutical distribution regulations
  • Data privacy adherence
  • AI and digital platform utilization
  • Lean or Six Sigma initiatives

Nice-to-have

  • Creative problem solving
  • Inspiring team leadership
  • Proactive initiative taking
  • Building highly effective teams

Key Requirements

  • University degree in organization and management, finance, pharmacy or related
  • 3+ years independent experience in public procurement
  • 2+ years experience in Customer Service roles
  • 3+ years experience in people development
  • Fluent English and Polish

Work Rights

Not specified

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