The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients
Job Summary
The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients.
You will work directly with clients— predominantly in the procurement space —delivering meaningful interactions that create a positive and consistent client experience.
The Account Management team supports the firm’s Priority Client Programme, and this role is part of a wider community dedicated to those priority clients.
Matching Summary
The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients.
Skills & Requirements
Must-have
Client experience and service delivery
Account management disciplines
Pipeline reviews and opportunity management
Client reporting and service agreements
Salesforce expertise
Client stakeholder management
Nice-to-have
Sharing best practices
Leveraging firmwide insight
Collaborative team environment
Key Requirements
Proven track record in customer service, account management, and sales